Your privacy matters to 188php. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have under Philippine data privacy laws.
Last updated: June 2026This Privacy Policy ("Policy") is issued by 188php ("188php," "we," "us," or "our") and applies to all personal data collected through the 188php website, mobile platform, and associated services (the "Platform"). 188php is committed to protecting your personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations. By using the 188php Platform, you consent to the practices described in this Policy.
188php operates as the personal information controller (PIC) in respect of personal data collected through the Platform. As PIC, 188php is responsible for determining the purposes and means of processing your personal data, and for ensuring that processing is carried out lawfully, fairly, and transparently in accordance with the DPA.
This Policy applies to all registered players, visitors, and any person whose personal data is collected or processed in connection with their use of the 188php Platform. It covers data collected online through the website and mobile browser interface, through our customer support channels, and through the payment and identity verification processes required to operate a compliant online gaming platform in the Philippines.
This Policy should be read together with 188php's Terms & Conditions and Responsible Gaming Policy. Capitalized terms not defined in this Policy have the meaning given to them in the Terms & Conditions.
188php collects the following categories of personal data in connection with the operation of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID type and number, selfie/biometric photo | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration |
| Financial Data | GCash account number, Maya account, bank account details (account name, last 4 digits), transaction history | Deposit & withdrawal processing |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, active bonuses, wagering progress | Platform use |
| Technical Data | IP address, device type, browser type, operating system, session cookies, login timestamps | Automatically on access |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Compliance Data | Source of funds declarations, AML screening results, self-exclusion records, responsible gaming settings | As required by regulations |
188php does not knowingly collect sensitive personal information beyond what is strictly necessary for KYC identity verification, AML compliance, and PAGCOR reporting obligations. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data except where directly relevant to a responsible gaming self-exclusion request.
188php collects your personal data through the following channels:
188php processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, 188php processes personal data on the following legal bases:
Where processing is based on consent, you may withdraw your consent at any time by contacting 188php support. Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal. Note that withdrawal of consent for processing necessary to operate your account (e.g., KYC, payment processing) will require account closure, as we cannot operate your account without processing the required data.
188php does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
All third parties with whom 188php shares personal data are required to implement appropriate technical and organizational security measures, and to process personal data only for the purposes for which it was shared.
188php retains personal data only for as long as necessary for the purposes described in this Policy or as required by applicable law. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 188php's data disposal procedures.
188php implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Key security measures include:
In the event of a personal data breach that poses a real risk of serious harm to affected players, 188php will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players as soon as practicable, in compliance with the DPA and NPC Circular No. 16-03.
The 188php Platform uses cookies and similar tracking technologies to operate core platform functions, improve your experience, and understand how the Platform is used. The types of cookies used are:
188php does not use third-party advertising cookies or sell cookie data to advertising networks. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the Platform, including the ability to stay logged in.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 188php:
To exercise any of the above rights, please contact 188php's Data Protection Officer (DPO) using the contact details in Section 14. 188php will respond to data rights requests within thirty (30) days of receipt, as required by the DPA's Implementing Rules and Regulations.
To protect your data, 188php will verify your identity before processing any data rights request. You will be asked to provide information sufficient to confirm that you are the account holder to whom the data relates. This verification step is required — we cannot process requests from unverified parties.
The 188php Platform is strictly intended for persons aged 21 years and older, as required by PAGCOR regulations governing online gaming in the Philippines. 188php does not knowingly collect personal data from individuals under 21 years of age.
188php's KYC verification process is designed to confirm that each registered player meets the 21+ age requirement before they can access real-money gaming. Any account found to have been created by a person under 21 will be immediately closed and the associated personal data will be retained only for the minimum period necessary to fulfil our legal and compliance obligations before being securely deleted.
If you are a parent or guardian and believe that a minor under your care has registered for a 188php account, please contact our support team immediately so that the account can be closed without delay.
Some of 188php's third-party service providers — including game providers such as Evolution, Pragmatic Play, and PG Soft, as well as KYC and fraud screening vendors — may process personal data outside the Philippines. Where such transfers occur, 188php ensures that:
By using the 188php Platform, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions to the extent necessary for the delivery of the Platform's services, subject to the safeguards described above.
188php may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or via a prominent notice on the Platform at least seven (7) days before taking effect, except where immediate changes are required by law.
The "Last updated" date at the top of this Policy indicates when the most recent version was published. We encourage you to review this Policy periodically. Your continued use of the 188php Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
188php has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. You may contact the DPO and 188php's privacy team using the following details:
Email: [email protected]
Subject line for privacy requests: "Data Privacy Request – [Your Name]"
Response time: Within 30 days of receipt
Support availability: 24/7 via live chat; email responses within 3 business days for general enquiries
If you are not satisfied with 188php's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent regulatory body responsible for enforcing the DPA. Information on how to file a complaint with the NPC is available on the NPC's official website.
188php processes all personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012. We collect only what we need, for stated purposes, on a valid legal basis.
188php never sells your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data stays within the 188php ecosystem and its necessary service partners.
All data between your device and 188php's servers is encrypted with TLS. Your account credentials, KYC documents, and financial data are never transmitted in plain text.
Access, correction, erasure, portability — your DPA rights are actionable at 188php. Submit a data rights request to our DPO and receive a response within 30 days as required by law.
188php collects only the personal data that is genuinely required to operate the Platform, verify identity, process payments, and comply with PAGCOR and AMLA requirements. Nothing extra.
In the event of a data breach posing real risk of harm, 188php will notify both the NPC and affected players promptly in compliance with DPA Section 20(f) and NPC Circular 16-03.
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